Question 1

What's the difference between Free and Pro?

Accepted Answer

Free covers the Dashboard, Briefing, News, Scanners, and full charting, plus a limited amount of AI analysis each day. Pro adds the faster timeframes, the Confluence Score, on-chain and macro data, Telegram alerts, unlimited price alerts, and a much larger AI allowance.

Question 2

How much does Pro cost?

Accepted Answer

$20 every 2 weeks, $49 a month, or $490 a year.

Question 3

Is there a free trial?

Accepted Answer

Yes. Every new account gets 14 days of full Pro access automatically, no card required. You're moved to the Free plan when the trial ends unless you upgrade.

Question 4

How do I cancel or change my plan?

Accepted Answer

Your subscription is billed through our payment processor. You can cancel anytime and you'll keep Pro access until the end of the period you already paid for - no partial refunds, no other action needed.

Question 5

What does a BUY or SELL signal mean?

Accepted Answer

It's the EMA ribbon strategy: a 9/20 EMA cross arms a direction, then the first candle that closes past the 50 EMA confirms it and prints the marker, with an entry, stop, and target shown. The same rule runs on the chart and in every alert. Extra indicators you add to the chart (RSI, MACD, etc.) are for your own reading and don't change what triggers an alert.

Question 6

What is the Confluence Score?

Accepted Answer

A Pro feature that combines the EMA ribbon, order flow, multi-timeframe RSI, choppiness, and RSI divergence into a single directional score, so you don't have to weigh five indicators yourself.

Question 7

Is this financial advice?

Accepted Answer

No. Everything on LiquidityHQ - signals, scores, alerts, and AI commentary - is for informational purposes only. Nothing here is a recommendation to buy, sell, or hold any asset, and we're not a registered investment advisor.

Question 8

Why might the AI say something different from the chart?

Accepted Answer

LiquidityAI can be incomplete or wrong, like any AI. Treat it as a second opinion, not the final word - always check it against the raw data on the chart.

Question 9

How do I get Telegram alerts?

Accepted Answer

Telegram alerts are a Pro feature. Open the Alerts page and press Connect Telegram. You get a one-time code and two steps: open the bot, then send it the /start message shown on the page - there is a Copy button so you do not have to type it. The page updates itself the moment the bot receives it, and you never have to find or copy a chat ID.

Question 10

Why didn't an alert match what's on the chart?

Accepted Answer

Alerts use the same fixed EMA ribbon signal engine as the Arena chart's own marker. If you've added extra chart indicators (RSI, MACD, SMA, etc.), those are just for your own reading and don't feed the alert engine, so an alert can look disconnected from whatever indicator you're currently viewing. If it still looks out of place, check the timeframe the alert was for - it may be describing an earlier candle than the one currently in view.

Question 11

Can I mute specific alerts?

Accepted Answer

Yes. On the Alerts page you can mute by coin, by direction, or by rule, so you only get pinged for what you actually care about.

Question 12

How many timeframes can I get alerts for?

Accepted Answer

Up to 3 at a time, picked from every timeframe the Arena chart itself offers. Switch them anytime from the Alerts page.

Question 13

What is LiquidityHQ?

Accepted Answer

Market intelligence for active crypto traders - one dashboard for price action, order flow, sentiment, and AI-assisted signals, instead of juggling a dozen tabs.

Question 14

Where does your data come from?

Accepted Answer

Price, funding, and open interest data comes from Binance and Bybit. News comes from Finnhub, and the Fear & Greed index comes from Alternative.me. We do not guarantee the accuracy, completeness, or availability of any third-party feed.

Question 15

Do you have custody of my funds?

Accepted Answer

No. LiquidityHQ is a read-only analytics and alerting tool - there's no wallet connection and we never touch or trade your funds.

Question 16

Who is LiquidityHQ for?

Accepted Answer

Active and retail crypto traders who want one place to read the market and get notified when it moves, instead of stitching together TradingView, exchange apps, and a Telegram bot themselves.

Frequently Asked Questions

Account & Billing

How the Signals Work

Alerts & Notifications

General

Frequently Asked Questions

Account & Billing

How the Signals Work

Alerts & Notifications

General